Store Policy

CUSTOMER CARE

Our customers are the lifeblood that keeps us going. If something doesn't feel right about your purchase please reach out and we'll do our very best to resolve any issues you may be experiencing. Replies from our support team may delay 1-3 days in response time due to our team being small but we really do try our best to get back to you ASAP.

 

PRIVACY POLICY & SAFETY

Protecting your private information is our top priority. This Privacy Policy applies to www.l8der.com and L8DER, LLC and governs data collection and usage. For the purposes of this Policy, unless otherwise noted, all references to L8DER, LLC include www.l8der.com and L8DER. The L8DER website is a hemp-derived Delta-8 THC company. By using the L8DER website, you consent to the data practices described in this statement.

AGE CONSENT

By using this Site, you agree you are of appropriate age to view and purchase any of L8DER's products or services. The legal age in the United States to purchase Delta-8 products is 21+.

COLLECTION OF YOUR PERSONAL INFORMATION

In order to better provide you with L8DER's products and services offered on our Site, L8DER may collect personally identifiable information, such as your:

- First and Last Name

- Mailing Address

- E-mail Address

- Phone Number

Any particular information that is essential for processing orders either in standard quantity or bulk will be used. 

If you purchase L8DER's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction(s).

L8DER may also collect anonymous demographic information, which is not unique to you, such as your:

- Age

- Gender

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

 

USE OF YOUR PERSONAL INFORMATION

L8DER collects and uses your personal information to operate its website(s) and deliver the services you have requested.

L8DER may also use your personally identifiable information to inform you of other products or services available from L8DER and its affiliates.

 

USE AND SAFETY OF OUR PRODUCTS

Delta-8 is a recently emerged cannabinoid. While we make no claims, consumer uses of L8DER or any Delta-8 products may include reducing anxiety, pain, and nausea. L8DER's products are not intended to treat, prevent, or diagnose any illness or disease. While Delta-8 THC produces similar effects as Delta-9, the primary form of THC in cannabis, it is less potent and contains little to no Delta-9 THC (less than .3% as defined by Federal Law). 

By using www.l8der.com, the user consents that L8DER, LLC, www.l8der.com, L8DER is not responsible for any legal charges, pressed against us for any reason or otherwise, if the person's intent while using a L8DER product is to treat, diagnose, or prevent any sort of illness or disease and fails to do so.

 

GRAPHIC PROPERTY AND FREE FOR COMMERCIAL USE CONTENT

L8DER uses the help of free for commercial use graphics produced by third party sites. All of these graphics require no attribution and are legal to use within commercial use. If you feel we may be using content that is owned by you without your consent, please contact us at info@l8der.com to submit your inquiry. Please note L8DER, LLC, www.l8der.com, and L8DER holds the right to object to any legal fees associated with copyright claims with artworks that we use based solely from the third parties we acquire these files from. If an artwork is being used without your consent, we advise you to contact the third party distributing the content first before reaching out to L8DER, LLC, www.l8der.com, L8DER and its respected affiliates. 

RETURN POLICY
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

SHIPPING
We can ship to virtually any address in Texas. Note that there are restrictions on states outside Texas, L8DER products cannot be shipped to other states at the moment.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

This document was last updated on November 20th, 2021.